Frequently Asked Questions

By choosing to take a Tutored Course; you will be working with one of our ‘Professional Tutors’ who will be assigned to you personally.

At the end of each lesson you will find a short Question Paper for you to complete and email back. Your Tutor will mark your work and return it to you with helpful comments. You will receive a percentage mark for each answer paper you submit, along with any helpful and relevant comments. In this way you will be receiving ‘Ongoing Feedback’ throughout your studies. You may contact your Personal Tutor via email whenever you need extra help.

Tutored courses provide that ‘extra support’ for people who like, or need additional feedback and guidance throughout their studies.

Our response time for tutored coursework is 3 – 5 working days excluding weekends and public holidays.

FINAL PAPER

There is a final paper at the end of each course which will be sent to you by email on request, once you have completed your course/courses. This is an ‘open book’ exam including questions on the entire course, this means you will have your course material to refer to. We like the completed exams returned within 7 days if possible.  Request your exam when you have completed your revision

When you enrol for a Self Study Course;  Students send their answer papers to our ‘Self Study Team by email, three answer papers at a time. Your work is assessed but you are not given a percentage mark. If you are making serious errors you will be asked to repeat the question, but apart from that, feedback is minimal. If you need ‘occasional assistance’ a member of the Self Study team will be available to help you by email. However students who are continually asking questions will be recommended to upgrade to Tutored. Your work is not returned to you with this method.

Our response time for self study coursework is 4 – 6 working days excluding weekends and public holidays.

We recommend this much more economical system to students who are familiar with studying, and require the minimum amount of feedback with their coursework. In our experience, Self Study students usually have a broad background knowledge of the subject they are studying. They are also familiar with studying methods in general.

You are very welcome to request ‘sample pages’ from any of our courses that are of interest to you.
Please email enquiries@naturalhealthcourses.com

As our courses are written especially for ‘distance learning’ everyone will find our coursework informative and enjoyable! Topics are covered with easy to understand explanations and where relevant, detailed diagrams accompany our course material.

Course work is downloaded in PDF format from your account area on our website. You may save the material to the hard-drive of your PC, and print out your lessons to study away from your computer, if you prefer.

Your coursework is available in Modules of 3 lessons at a time. Our procedures are laid down by the accrediting bodies who approve our courses. They stipulate that students work must either be marked or assessed, prior to us releasing the next module.

Coursework in Hard Copy is only available within the EU, and when payment is made in full on enrolment. (Special Offers do not apply). Additional Charges are: £29.50 per course.

Yes, on successful completion of any of our courses, students will receive a ‘Practitioner/Therapist level Diploma’. This is sent to you, by email, in PDF format, for you to print, frame and display on the wall of your ‘treatment room’.

If you would like to receive a hard copy of your diploma, by post, an additional fee is required.

Cost per qualification including postage:

• UK – £20
• Outside UK – £25

With ALL Hands-On Therapy Courses: Acupressure; Aromatherapy; Holistic Massage Therapy; Hopi Ear Candling; Hot Stone Therapy; Indian Face Massage; Indian Head Massage; Kinesiology; Reflexology, Shiatsu and Aura & Chakra Energy Healing.

Please arrange your own team of volunteers to coincide with your enrolment for any ‘hands-on’ therapy subject. We ask you to begin working with these people as soon as you commence your studies. You will need to put into practise every procedure that you are covering in your lessons. We advise you to select individuals who are close to you, whom you feel comfortable with, and who have no serious ailments. You will need detailed feedback from these volunteers to build your confidence, and perfect your techniques. Should you experience any problems during this initial period, this is the time to ask us for assistance. It is our role as ‘professional trainers’, to provide support on an on-going basis.

This is your opportunity to gain valuable ‘hands on’ experience, throughout your course, and, prior to working with your ‘paying clients’, once you have graduated.

Case Studies:
We require a minimum of three ‘case-studies’ from three different volunteers, nine treatments in total. These need to be written up and submitted to us prior to your final examination (theory). We provide everyone with guidelines, on how to conduct this Practical Work. If you need additional assistance or advice, our ‘friendly team’ are at your disposal.

This really is the ‘fun part’ of your course, working with real people, assessing your own results, and obtaining feedback from your volunteers. Enjoy this vital part of your training, which will pay dividends later, in your career as a Professional Therapist.

n.b. Students who do not wish to submit a case study programme, for reasons of their own (i.e. disability, illness, etc) will be awarded our accredited diploma, with the additional wording (Theory) added after the course title e.g. SNHS Dip. Indian Head Massage (Theory).

Yes you can!

Start your own Business – As a qualified therapist you may start your own business, renting a treatment room for yourself or with another therapist. Advertising your therapies in the fields you have studied.

Or seek employment – It could be in a stand-alone spa or franchise, even your local salon. Cruise ships are going mad for Holistic Therapists and beauty workers, and are constantly hiring. Gyms, fitness centres, yoga studios and detox retreats are commonly offering a large selection of massages and holistic treatments to satisfy customer needs and compliment their businesses.

On successful completion of any of our courses, you will receive a ‘Practitioner/Therapist level Diploma’. Our courses are accredited and recognised around the world.

For the full listing of these independent ‘Professional Bodies’, see our Accreditation page.
Their Membership packs include referral to Insurance Companies for your Public Liability Insurance.

Fit Your Studies Around A Busy Lifestyle!

We do not impose any time limits on the completion of our courses. You simply work through the lessons at your own pace, free from the restrictions and pressures of working to deadlines.

On average students take approximately 200 hours to complete a non advanced course and in excess of 300 hours to complete an advanced course, plus time for ‘practical work’ with your volunteers for any ‘hands-on’ therapy.

Many individuals come to us with some knowledge of the subject/subjects they will be studying, whilst others will be starting from beginner level. For this reason time-scales will vary as every individual has a different threshold for learning. Every student has the opportunity to produce their best work, under the most ‘favourable and relaxed conditions’.

Study breaks are welcome and our courses will not expire! 

Students who are able to dedicate ‘full time’ to their studies may wish for a ‘speedier turn-around’ of their coursework. To help, we have introduced a ‘Fast Track Service’ especially for you! To apply for this service you need to pay in full for your course/s when you enrol.

For Self Study courses, we have allocated a ‘dedicated team member’ to monitor this service. The additional fee is: £30 per course or £125 per Special Course Pack.

For Tutored courses, the Tutors will give priority to ‘Fast Track’ students. The additional fee is: £40 per course or £175 per Special Course Pack.

A ’24 hour’ turn-around is our aim. We work from Monday to Friday, so please send your ‘Fast Track’ coursework to us in good time, to avoid a delay over weekends and public holidays.

Yes you can! You will find our graduates from the UK and all around the World on the following pages:
UK Contacts or International Contacts

Textbooks are only required for the following subjects: Homoeopathy and Child Psychology. Details of which will be given to you after enrolment.

Workshops and Practical Training Days do not form a compulsory part of our training. However, they are of great benefit to those who choose to attend. These are provided by Qualified Holistic Practitioners.

See our Workshops for further details.

No, you are free to study when you have the time to devote to your studies. Our flexible approach gives everyone the opportunity to take time to produce their best work. Our courses will not expire! Students can be comfortable with this approach, knowing if they take breaks away from studying they can return at any time in the future.

How you decide to market yourself is your decision, whether it is therapist, advisor, consultant etc. However, as we train Practitioners, our graduates will call themselves Therapists in their particular field of specialisation. Some examples would be: Nutritional Therapist, Aromatherapist, Stress Management Consultant, Meridian Psychotherapist, Colour and Crystal Healing Therapist etc.

Displaying name and qualification:

An example for your Business Card –  Having received your diploma in Holistic Nutrition from us, you can use these letters after your name.

SNHS Dip. (Holistic Nutrition)

We provide our distance learning training all around the world. Wherever you are located you may study with us, no attendance is necessary. Our coursework is provided by download in PDF files.

Click here for our International Contacts Page.

Click here for our UK Contacts Page.

There is no travelling involved. Students submit answers, by email, at the end of each lesson and again at the end of each course. Plus, there is a case study submission required for all practical ‘hands on’ therapies.

You may complete your course subjects in any order that you choose. Some students prefer to take their courses one at a time, while others like to study them all together. The choice is yours.

Yes, it is possible. However, there is an administration charge of £19.50 for each course changed, if not started. Or calculated on a pro rata basis if studies have begun. If you are not sure of all of your courses when you enrol simply select two courses and decide on the other subjects at a later date.

Yes, you can! We make a small charge of £25 to re-instate your records (Applies only to students who enrolled prior to October 2015). This is in addition to any course lessons that need to be re-sent see Question 19.

We undertake to replace coursework for current students who have mislaid their lessons; that is those studying by email, who have not reached final exam stage. An administration charge may be applied, this will be advised at the time of application.

Current charges are a minimum of £19.50 for each module/part of the course. We do not undertake to send course material to students who have completed their studies in any subject.

We are passionate about making these courses ‘affordable for everyone’. With our marketing strategy it is highly unlikely that you will find accredited courses of this level, at more reasonable fees. We are simply ‘market leaders’, providing excellent courses at prices which are affordable for everyone. We are regarded as the ‘leading distance learning school’, training our students to ‘practitioner level’ in the major Holistic Therapies.

Our student following has tipped 40,000, which is a phenomenal achievement in 24 years of operation.

Please visit our Testimonials Page. Here you will see how pleased our students are with the service and coursework they receive from us. There is no way we would have reached the ‘dizzy heights of our success’, without such enthusiastic and positive feedback from everyone. Very rarely will a student come to us for just one course, and never be heard of again. Our success is moulded around the fact that our students stay with us and continue to enrol for more courses over several years.

Why not visit Our Graduates page. Their success stories abound!

Email service providers block email to protect you from unwanted or malicious email such as scams and spam. But commonly they mistake email you do want for email that you don’t.

If you unblock or whitelist an email address or domain name, mail from that address will be more likely to get through. We highly recommend doing this to make sure the emails we send you are delivered straight to your ‘Inbox’ and not your ‘Junk Mail Folder’.

You can achieve this in a few different ways:

1. Add our address to your Contact List
2. Mark messages in your Junk Folder as ‘Not Spam’ or ‘Safe’
3. Create a filter or add our domain to your Safe Senders list

As a student we recommend you add either “selfstudy@naturalhealthcourses.com” or “tutored@naturalhealthcourses.com” to your email Address Book/Contact List whichever applies to the study method you have chosen.

Pick your device or email provider from the section below and follow the instructions:

IOS Devices

On any message, tap the sender then tap create a new contact to add us to your contact list.

Android Devices

Open any message from naturalhealthcourses.com, tap the sender name and click OK to add us to your contact list.

Gmail

Add our address to your Contact List

1. Open a message from naturalhealthcourses.com
2. Click the arrow next to reply on the top right.
3. Click Add sender to contact list.

Mark messages as ‘Not spam’

1. Navigate to the spam folder.
2. Search for emails containing naturalhealthcourses.com
3. Select all the emails shown.
4. Click More and then Not spam.

Create a filter for our address

1. Click the cog (wheel) icon in the top-right corner, and then Settings
2. Click on Filters and then Create a new filter
3. Enter the domain name of the email you want to whitelist (naturalhealthcourses.com) in the From field
4. Click Create filter with this search
5. In the box headed When a message arrives that matches this search select Never send it to spam
6. Click the Create filter button

Apple Mail

Add our address to your Contact List

1. Open a message from the naturalhealthcourses.com
2. Go to Message in the top tool bar
3. Click Add Sender to Address Book from the drop-down menu
4. Mark messages as ‘Not spam’

Mark messages as ‘Not spam’ from your Junk folder

1. Navigate to the Junk mailbox
2. Select the messages you want to change
3. Choose Message > Mark > As Not Junk Mail, or click the Not Junk icon in the Mail toolbar.

Windows Live/Outlook.com/Hotmail

Add our address to your contacts list

1. Open a message from naturalhealthcourses.com
2. Click Mark as safe next to the From name and address
3. Now click Add contact

Add our address to your safe senders list

1. Click the cog (wheel) icon in the top-right corner and then More mail settings
2. Select Safe and blocked senders and then Safe senders
3. Add our domain, (@naturalhealthcourses.com) to the list of Safe senders and domains
4. Return to Safe and blocked senders and then select Safe mailing lists

MSN

1. Click on Help & Settings
2. Click Email Settings
3. Click on Safe List
4. In Add an item to this list, type the specific email address or use naturalhealthcourses.com to whitelist our domain
5. Click Add

Outlook 2003 – 2007

1. Open a message from naturalhealthcourses.com
2. Go to the Actions option in the top tool bar.
3. Select Junk E-mail from the drop down menu.
4. Select the Add Sender to Safe Senders List option.

Outlook 2010 / Outlook 2013

1. Open Microsoft Outlook 2010 / 2013
2. In the home tab, click the Junk drop down menu
3. Then click Junk Email Options
4. Navigate to the Safe Recipients tab
5. Click the Add button
6. Type in the email address or domain you want to whitelist (naturalhealthcourses.com)
7. Click okay

Yahoo Mail

Add our address to your contacts

1. Open a message from naturalhealthcourses.com
2. Now click Add contact next to the From name and address.

Create a filter for the address

1. Mouse over the Settings menu icon and select Settings
2. Click Filters and then Add
3. Enter a Filter Name
4. Enter the domain of the email you want to whitelist (naturalhealthcourses.com) in the Sender field
5. Select Inbox as the folder to deliver the email to
6. Click Save and then click Save again

Once you have done this, all correspondence from The School of Natural Health Sciences will go directly to your Inbox and not your Junk Mail folder.

If you have any problems receiving emails from us, please contact us by email or speak to us in person!

Telephone: 0345 222 7312 (from the UK) or 0034 952 486 340 (outside the UK)

We will be more than happy to help!

If you are unable to gain access to your account, please check that you are using the correct login details. Your username is the email address you signed up with.

If you have forgotten your password, please use the “Lost your password” link on the account login page to reset it.

Important: You need to make sure you enter your details carefully as our security system will automatically lock you out if you make multiple failed attempts to login to your account over a 5 minute period.

If you have been locked out, you will need to wait 5 minutes before you try again to allow the system to reset.

If you are still unable to login, please email enquiries@naturalhealthcourses.com for assistance.

If you are unable to view or download your course files, before contacting support please try the following: 

Ensure your browser is updated to the latest version. You can check your browser version here: https://updatemybrowser.org/.

If you have the latest browser but still can’t open your lesson files, there are a number of other things you can do:

Clear ALL browsing data, Try an incognito window or Try a different browser.

You can also Save each lesson directly onto your computer instead of opening it in the browser – Right Click the lesson link and select either:

“Save link as”, “Save target as” or “Download link file” – whichever applies to your OS. You will then be able to open your lessons with a pdf reader like Adobe Acrobat.

To change your default browser settings to automatically download pdf files visit this page for help: https://www.computerhope.com/issues/ch001114.htm

The TOTUM PRO discount card is available to our current students, who are actively studying, are aged 18 or over and who live within the United Kingdom (England, Scotland, Wales and N. Ireland).

See our Student Discount Card page for more details.

We first opened our doors to students in 1997, and in September 2001, SNHS Ltd. was formed. We now have over 40,000 students studying with us from all over the world.

Yes, All students must be at least 18 years old.

Yes we do. The School of Natural Health Sciences is a helpful, friendly organisation which will always do its best to help its students, however the Terms & Conditions, as set out on this website define our legal position. By applying to become a student, or by using our website, you agree to be legally bound by our Terms & Conditions.

Yes we do. You can read our Student Privacy Notice here. When using this website, or enrolling on our courses, your privacy is completely protected. Your name, email address, and personal information are strictly confidential. They will never be shared with or sold to any third party.