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FAQ'S

We are always available to answer any of your questions if they are not included here. Simply telephone or email us! Enjoy every minute of our ‘interactive distance learning’ study from the comfort of your home! Our Tutored and Self Study courses are provided via ‘distance learning’. Course material and qualification is the same, whichever study method you choose

The tutor option is for students who would like feedback on their work and who may require more support in their studies. Our dedicated Tutor Team will review your work lesson by lesson and give you feedback, where required. You can ask questions, and the team can guide you to success by helping you navigate the course material.

The self-study option is a faster method of study for those who feel they may not need that support. The Self Study team review each part of your course, rather than lesson by lesson, and the team will assess your work and inform you if you are making serious errors. You will not receive feedback on your work, and you may be asked to repeat an answer paper which does not reach our threshold of acceptance.

 The course content is the same for both methods of study and the courses are fully conducted online. There is no requirement to attend workshops or practical sessions, however some of our hands on courses do require case studies to be completed on family and friends and full write ups of these studies are to be completed.

 

You are very welcome to request ‘sample pages’ from any of our courses that are of interest to you.
Please email enquiries@naturalhealthcourses.com, complete one of our contact forms or send a message via Messenger including your email address.

As our courses are written especially for ‘distance learning’ everyone will find our coursework informative and enjoyable! Topics are covered with easy to understand explanations and where relevant, detailed diagrams accompany our course material.

Course work is downloaded in PDF format from your account area on our website. You may save the material to the hard-drive of your PC, and print out your lessons to study away from your computer, if you prefer.

Your coursework is available in Modules of 3 lessons at a time. Our procedures are laid down by the accrediting bodies who approve our courses. They stipulate that students work must either be marked or assessed, prior to us releasing the next module.

Coursework in Hard Copy is only available within the EU, and when payment is made in full on enrolment. (Special Offers do not apply). Additional Charges are: £40.00 per course.

You can make your payment by visiting the Payments page and selecting ‘Hard Copy Course’ from the drop down options. 

Yes, on successful completion of any of our courses, students will receive a ‘Practitioner/Therapist level Diploma’. This is sent to you, by email, in PDF format, for you to print, frame and display on the wall of your ‘treatment room’.

If you would like to receive a hard copy of your diploma, by post, an additional fee is required.

Cost per qualification including postage:

  • UK – £25
  • Outside UK – £30

You can make your payment by visiting the Payments page and selecting ‘Diploma by Post (UK)’ or ‘Diploma by Post (Not UK)’ from the drop down options depending on your location. 

With ALL Hands-On Therapy Courses: Acupressure; Aromatherapy; Holistic Massage Therapy; Hopi Ear Candling; Hot Stone Therapy; Indian Face Massage; Indian Head Massage; Kinesiology; Reflexology, Shiatsu and Aura & Chakra Energy Healing.

Please arrange your own team of volunteers to coincide with your enrolment for any ‘hands-on’ therapy subject. We ask you to begin working with these people as soon as you commence your studies. You will need to put into practise every procedure that you are covering in your lessons. We advise you to select individuals who are close to you, whom you feel comfortable with, and who have no serious ailments. You will need detailed feedback from these volunteers to build your confidence, and perfect your techniques. Should you experience any problems during this initial period, this is the time to ask us for assistance. It is our role as ‘professional trainers’, to provide support on an on-going basis.

This is your opportunity to gain valuable ‘hands on’ experience, throughout your course, and, prior to working with your ‘paying clients’, once you have graduated.

Case Studies:
We require a minimum of three ‘case-studies’ from three different volunteers, nine treatments in total. These need to be written up and submitted to us prior to your final examination (theory). We provide everyone with guidelines, on how to conduct this Practical Work. If you need additional assistance or advice, our ‘friendly team’ are at your disposal.

This really is the ‘fun part’ of your course, working with real people, assessing your own results, and obtaining feedback from your volunteers. Enjoy this vital part of your training, which will pay dividends later, in your career as a Professional Therapist.

n.b. Students who do not wish to submit a case study programme, for reasons of their own (i.e. disability, illness, etc) will be awarded our accredited diploma, with the additional wording (Theory) added after the course title e.g. SNHS Dip. Indian Head Massage (Theory).

Yes you can!

Start your own Business – As a qualified therapist you may start your own business, renting a treatment room for yourself or with another therapist. Advertising your therapies in the fields you have studied.

Or seek employment – It could be in a stand-alone spa or franchise, even your local salon. Cruise ships are going mad for Holistic Therapists and beauty workers, and are constantly hiring. Gyms, fitness centres, yoga studios and detox retreats are commonly offering a large selection of massages and holistic treatments to satisfy customer needs and compliment their businesses.

On successful completion of any of our courses, you will receive a ‘Practitioner/Therapist level Diploma’. Our courses are accredited and recognised around the world.

For the full listing of these independent ‘Professional Bodies’, see our Accreditation page.
Their Membership packs include referral to Insurance Companies for your Public Liability Insurance.

Fit Your Studies Around A Busy Lifestyle!

We do not impose any time limits on the completion of our courses. You simply work through the lessons at your own pace, free from the restrictions and pressures of working to deadlines.

On average students take approximately 200 hours to complete a non advanced course and in excess of 300 hours to complete an advanced course, plus time for ‘practical work’ with your volunteers for any ‘hands-on’ therapy.

Many individuals come to us with some knowledge of the subject/subjects they will be studying, whilst others will be starting from beginner level. For this reason time-scales will vary as every individual has a different threshold for learning. Every student has the opportunity to produce their best work, under the most ‘favourable and relaxed conditions’.

Study breaks are welcome and our courses will not expire! 

Students who are able to dedicate ‘full time’ to their studies may wish for a ‘speedier turn-around’ of their coursework. To help, we have introduced a ‘Fast Track Service’ especially for you! To apply for this service you need to pay in full for your course/s when you enrol.

For Self Study courses, we have allocated a ‘dedicated team member’ to monitor this service. The additional fee is: £35 per course or £150 per Course Pack.

For Tutored courses, the Tutors will give priority to ‘Fast Track’ students. The additional fee is: £45 per course or £200 per Course Pack.

A ’24 hour’ turn-around is our aim. We work from Monday to Friday, so please send your ‘Fast Track’ coursework to us in good time, to avoid a delay over weekends and public holidays.

You can make your payment by visiting the Payments page and selecting the relevant item from the drop down options. 

Yes you can! You will find our graduates from the UK and all around the World on the following pages:
UK Contacts or International Contacts

Textbooks are only required for the following subjects: Homeopathy and Child Psychology. Details of which will be given to you after enrolment.

Workshops and Practical Training Days do not form a compulsory part of our training.

No, you are free to study when you have the time to devote to your studies. Our flexible approach gives everyone the opportunity to take time to produce their best work. Our courses will not expire! Students can be comfortable with this approach, knowing if they take breaks away from studying they can return at any time in the future.

How you decide to market yourself is your decision, whether it is therapist, advisor, consultant etc. However, as we train Practitioners, our graduates will call themselves Therapists in their particular field of specialisation. Some examples would be: Nutritional Therapist, Aromatherapist, Stress Management Consultant, Meridian Psychotherapist, Colour and Crystal Healing Therapist etc.

Displaying name and qualification:

An example for your Business Card –  Having received your diploma in Holistic Nutrition from us, you can use these letters after your name.

SNHS Dip. (Holistic Nutrition)

We provide our distance learning training all around the world. Wherever you are located you may study with us, no attendance is necessary. Our coursework is provided by download in PDF files.


UK Contacts Page

International Contacts Page

There is no travelling involved. Students submit answers, by email, at the end of each lesson and again at the end of each course. Plus, there is a case study submission required for all practical ‘hands on’ therapies.

You may complete your course subjects in any order that you choose. Some students prefer to take their courses one at a time, while others like to study them all together. The choice is yours.

Yes, it is possible. However, there is an administration charge of £25 for each course changed, if not started. Or calculated on a pro rata basis if studies have begun. If you are not sure of all of your courses when you enrol simply select two courses and decide on the other subjects at a later date.

You can make your payment by visiting the Payments page and selecting ‘Course Swap’ from the drop down options.

Yes, you can! We make a small charge of £30 to re-instate your records if you have been away from your studies for a period of 5 years or more.

This is in addition to any course lessons that need to be re-sent see Question 20.

You can make your payment by visiting the Admin Fees page and selecting the relevant amount from the drop down options. 

We undertake to replace coursework for current students who have mislaid their lessons; that is those studying by email, who have not reached final exam stage. An administration charge may be applied, this will be advised at the time of application.

Current charges are a minimum of £25 for each module/part of the course. 

We do not send course material to students who have completed their studies in any subject. Your access to course materials will be revoked upon completion of the course. 

To make your payment, visit our Other Payments page and select ‘Lost Course’ from the drop down options. 

Email service providers block email to protect you from unwanted or malicious email such as scams and spam. But commonly they mistake email you do want for email that you don’t.

If you unblock or whitelist an email address or domain name, mail from that address will be more likely to get through. We highly recommend doing this to make sure the emails we send you are delivered straight to your ‘Inbox’ and not your ‘Junk Mail Folder’.

You can achieve this in a few different ways:

  1. Add our address to your Contact List
  2. Mark messages in your Junk Folder as ‘Not Spam’ or ‘Safe’
  3. Create a filter or add our domain to your Safe Senders list

As a student we recommend you add either “selfstudy@naturalhealthcourses.com” or “tutored@naturalhealthcourses.com” to your email Address Book/Contact List whichever applies to the study method you have chosen.

Pick your device or email provider from the section below and follow the instructions:

IOS Devices

On any message, tap the sender then tap create a new contact to add us to your contact list.

Android Devices

Open any message from naturalhealthcourses.com, tap the sender name and click OK to add us to your contact list.

Gmail

Add our address to your Contact List

  1. Open a message from naturalhealthcourses.com
  2. Click the arrow next to reply on the top right.
  3. Click Add sender to contact list.

Mark messages as ‘Not spam’

  1. Navigate to the spam folder.
  2. Search for emails containing naturalhealthcourses.com
  3. Select all the emails shown.
  4. Click More and then Not spam.

Create a filter for our address

  1. Click the cog (wheel) icon in the top-right corner, and then Settings
  2. Click on Filters and then Create a new filter
  3. Enter the domain name of the email you want to whitelist (naturalhealthcourses.com) in the From field
  4. Click Create filter with this search
  5. In the box headed When a message arrives that matches this search select Never send it to spam
  6. Click the Create filter button

Apple Mail

Add our address to your Contact List

  1. Open a message from the naturalhealthcourses.com
  2. Go to Message in the top tool bar
  3. Click Add Sender to Address Book from the drop-down menu
  4. Mark messages as ‘Not spam’

Mark messages as ‘Not spam’ from your Junk folder

  1. Navigate to the Junk mailbox
  2. Select the messages you want to change
  3. Choose Message > Mark > As Not Junk Mail, or click the Not Junk icon in the Mail toolbar.

Windows Live/Outlook.com/Hotmail

Add our address to your contacts list

  1. Open a message from naturalhealthcourses.com
  2. Click Mark as safe next to the From name and address
  3. Now click Add contact

Add our address to your safe senders list

  1. Click the cog (wheel) icon in the top-right corner and then More mail settings
  2. Select Safe and blocked senders and then Safe senders
  3. Add our domain, (@naturalhealthcourses.com) to the list of Safe senders and domains
  4. Return to Safe and blocked senders and then select Safe mailing lists

MSN

  1. Click on Help & Settings
  2. Click Email Settings
  3. Click on Safe List
  4. In Add an item to this list, type the specific email address or use naturalhealthcourses.com to whitelist our domain
  5. Click Add

Outlook 2003 – 2007

  1. Open a message from naturalhealthcourses.com
  2. Go to the Actions option in the top tool bar.
  3. Select Junk E-mail from the drop down menu.
  4. Select the Add Sender to Safe Senders List option.

Outlook 2010 / Outlook 2013

  1. Open Microsoft Outlook 2010 / 2013
  2. In the home tab, click the Junk drop down menu
  3. Then click Junk Email Options
  4. Navigate to the Safe Recipients tab
  5. Click the Add button
  6. Type in the email address or domain you want to whitelist (naturalhealthcourses.com)
  7. Click okay

Yahoo Mail

Add our address to your contacts

  1. Open a message from naturalhealthcourses.com
  2. Now click Add contact next to the From name and address.

Create a filter for the address

  1. Mouse over the Settings menu icon and select Settings
  2. Click Filters and then Add
  3. Enter a Filter Name
  4. Enter the domain of the email you want to whitelist (naturalhealthcourses.com) in the Sender field
  5. Select Inbox as the folder to deliver the email to
  6. Click Save and then click Save again

Once you have done this, all correspondence from The School of Natural Health Sciences will go directly to your Inbox and not your Junk Mail folder.

If you have any problems receiving emails from us, please contact us by email or speak to us in person!

Telephone: 0345 222 7312 (from the UK) or 0034 952 486 340 (outside the UK)

We will be more than happy to help!

If you are unable to gain access to your account, please check that you are using the correct login details.

If you have forgotten your username please email enrolments@naturalhealthcourses.com for assistance.

If you have forgotten your password, please use the “Lost your password” link on the account login page to reset it.

Important: You need to make sure you enter your details carefully as our security system may lock you out if you make multiple failed attempts to login to your account over a 5 minute period.

If you have been locked out, you will need to wait at least 5 minutes before you try again to allow the system to reset.

You can also try refreshing the login page (f5) and clearing ALL of your browsing history including the cookies and cache to reset your browser.

If you are still unable to login, please email enrolments@naturalhealthcourses.com for assistance.

If you are unable to view or download your course files, before contacting support please try the following: 

Ensure your browser is updated to the latest version. You can check your browser version here: https://updatemybrowser.org/.

If you have the latest browser but still can’t open your lesson files, there are a number of other things you can do:

Clear ALL browsing data, Try an incognito window or Try a different browser.

You can also Save each lesson directly onto your computer instead of opening it in the browser – Right Click the lesson link and select either:

“Save link as”, “Save target as” or “Download link file” – whichever applies to your OS. You will then be able to open your lessons with a pdf reader like Adobe Acrobat.

To change your default browser settings to automatically download pdf files visit this page for help: https://www.computerhope.com/issues/ch001114.htm

The TOTUM PRO discount card is available to our current students, who are actively studying, are aged 18 or over and who live within the United Kingdom (England, Scotland, Wales and N. Ireland).

TOTUM PRO

See our Student Discount Card page for more details.

We first opened our doors to students in 1997 and now have over 40,000 students studying with us from all over the world.

Yes, All students must be at least 18 years old.

Yes we do. The School of Natural Health Sciences is a helpful, friendly organisation which will always do its best to help its students, however the Terms & Conditions, as set out on this website define our legal position. By applying to become a student, or by using our website, you agree to be legally bound by our Terms & Conditions.

Yes we do. You can read our Student Privacy Notice here. When using this website, or enrolling on our courses, your privacy is completely protected. Your name, email address, and personal information are strictly confidential. They will never be shared with or sold to any third party.

If you have lost your diploma there is a £10 fee for a new copy of this to be sent to you in PDF format via email.

If you require your name to be changed on your diploma, we may require evidence of your name change. Once received, there is a £10 fee for the change to be processed and the new diploma to be sent to you in PDF format via email.

If you would like a hard copy of your diploma, there is a charge of £25 within the UK and £30 for the rest of the world.