Dear School of Natural Health Sciences Team,
I have recently bought a package of courses from you. Initially I had only intended to purchase the Aromatherapy course but after speaking to Debra who explained everything to me so well, I bought one of the packages that you have on Special Offer this month, as they are things that complement my healing work.
I have spoken to both Debra and Debbie on a few occasions and have found them to be most helpful, it makes such a change to speak to 2 people (and I mean this in a general term across all businesses) who understand the nature of the business where they are employed, have knowledge of the products, are friendly, polite, approachable and take pride in their work. Please keep hold of them tightly as it adds such a nice tone when it comes to studying knowing that the staff are willing you on.
Please add this to their appraisals as they really have earned it. They made parting with money (a thing I hate doing !!!) a pleasurable experience.